CASE STUDIES

Polestar: Whiteglove, self-service test drive requests

Published on
October 28, 2024

The Polestar test drive booking process works well across devices and includes a helpful explanation of what to expect from the test drive. Users can select an exact date and time window, which is unique in the category. However, the multi-step process, while seamless, might be seen as lengthy by some users.